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True Family Auto

"Our Name Says It All!"

About Us

Santiago Torres & John Ogden started True Family Auto Repair in December of 1998 when working out of their North Lake garage got too cold. But seriously, Santiago and John saw a need in the area for a quality auto repair shop with integrity, so they rented a shop, offering general auto repair and truck transport services.

Twelve years down the road, Santiago and John decided to go their separate ways. John kept the transport business, and Santiago took the mechanic shop. However, as the mechanic shop had grown significantly, there was a need to move to a larger facility, which Santiago did, to our current location at 1621 N. 31st Avenue in Melrose Park, where we have six bays and a clean, comfortable office with waiting area.

Areas Served

Languages Spoken

English
Spanish

What We Offer

Our Specialties include:

True Family Auto Repair provides complete auto repair services for your vehicle, specializing in brake repair, auto maintenance, emissions repair, suspension, starters, and alternators. We work on all vehicle makes and models, and we’ve provided auto, truck, and RV repair in the Melrose Park area since 1998. You can trust us to take good care of you and your vehicle with the goal of earning your 100% satisfaction and keeping your vehicle on the road running like new. Learn more about our auto service specialties below and give us a call to schedule an appointment for auto repairs or vehicle maintenance.

Our Services include:

Air Filter Replacement
Alternator Repair
Auto A/C Repair
Auto Electrical Repair
Auto Maintenance
Automatic Transmissions
Batteries
Brake Repair & Service
Check Engine Light
Clutch Repair & Replacement
Coolant / Antifreeze Change
CV Joints
Dashboard LCD Screens
Diagnostics
Diesel Pick-up Repair
Differentials & Axles
Drive Axles
Emission Repair
Exhaust / Muffler Service & Repair
Fluid Flushes
Four Wheel Drive
Front Wheel Drive
Fuel Injection Cleaning
Heating Systems
Oil Change / Lube Service
Overdrive Transmissions
Power Doors & Windows
Radiator Service
Standard Transmissions
Starter Repair & Replacement
Steering
Suspension Repair
Timing Belt Replacement
Transfer Cases
Transmission Flush
Transmission Rebuilds
Tune-Ups
U-Joints
Water Pumps

Our Brands include:

Acura
Audi
BMW
Buick
Cadillac
Chevrolet
Chrysler
Dodge
Fiat
Ford
GMC
Honda
Hyundai
Infiniti
Jaguar
Jeep
Kia
Land Rover
Lexus
Lincoln
Mazda
Mercedes
Mercury
MINI
Mitsubishi
Nissan
Oldsmobile
Pontiac
SAAB
Saturn
Scion
Smart
Subaru
Suzuki
Toyota
Volkswagen
Volvo

Our Products include:

Flex Wiper Blades

Testimonials

On 7/22/2024 Miguel Diaz had this to say:
great service, knowledgeable, has been there for many years, honest and dependable, which is what you look for in any business, will come again for my vehicle needs, thank you to Family auto

On 7/1/2024 Courtney Wahlstrom had this to say:
I am so impressed with True Family Auto. They serviced my car with detailed efficiency. I had even called several other places and was told it would take a at least a week to be seen. Here, it took a few hours. Great service, and a very fair price point. Thank you, True Family Auto!

On 6/6/2024 Ilse Gongora had this to say:
Santiago is always willing to make time to fix my car in short notice! He has made a big problem quickly feel like a small one with his efficiency.

On 5/23/2024 Caroline C. had this to say:
Fiat dealer vs. True Family Auto 1)PRICE- (I saved $764. for rear wheel barrings and new spark plugs) 2)CONVENIENCE AND TIME SAVER True Family Auto got me in right away and finished the job in approx. 3 hours At Fiat I waited 4hours for just the diagnostic. 3) Santiago is polite, accommodating and explains everything- (and tells you what you need or don't and is extremely knowledgeable and helpful). Thank you so much-I won't go anywhere else now.

On 4/26/2024 Worship All Day B. had this to say:
I had a great experience at True Family Auto Repair. I was having troubles with my car, I first called Santiago and gave him a short synopsis of what was going on with it. He gave me an ideal what was happening and asked me to bring the car in. He pinpointed the trouble and explained to me how to correct the problem and corrected it. He was professional, friendly, respectful and his business was clear. I highly recommend Santiago for all your car maintenance needs.

Contact Us

True Family Auto
1621 N 31st Ave Melrose Park, IL 60160
Phone: (708) 615-0695

Located in the Melrose Park area, we service the following communities: Elmhurst, Franklin Park, Northlake, Oak Park, and Stone Park in addition to surrounding areas.

Where To Find Us

Payment Types Accepted

Cash, Visa, Discover, MasterCard, Debit Cards

Our Hours

Holiday Hours May Vary. Please Call For Details.

Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM

News

At True Family Auto, building relationships with our customers is just as important as fixing cars. Thank you, Paul and Edwin, for your continued trust in our services. Your support motivates us to keep exceeding your expectations. We couldn't do it without you! #CustomerLove #AutoCareExperts

Get your A/C ready for the sizzling summer ahead! Don't sweat it out when you can stay cool and comfortable with our reliable A/C repair services. Contact us today to schedule your appointment and beat the heat! 🌞

🐰🌸 Happy Easter from all of us at True Family Auto! May your day be filled with joy, love, and lots of sweet treats. Wishing you a wonderful holiday surrounded by loved ones.

⚙️ Great news for Ford owners! True Family Auto is now providing Dashboard LCD Screen repairs for models like Focus and Escape. Why replace the whole cluster when you can just swap out the LCD screen? Visit us today for a cost-effective solution to your dashboard display needs.

🎉🚗 Happy New Year from True Family Auto! 🎊
As the year comes to a close, we wanted to take a moment to express our heartfelt gratitude to all our amazing customers. From our family, to yours, we wish you a safe and happy New Year! 🥳✨
Thank you for choosing True Family Auto as your trusted automotive partner. We look forward to serving you with even greater dedication in the coming year. Stay tuned for exciting offers and promotions in 2022! 🎉
#HappyNewYear #TrueFamilyAuto #AutomotivePartner #Gratitude #2022Awaits